This Privacy Policy describes how your personal information is collected, used, and shared when you visit or use the Trendrop.ai platform (the “Site” or “Platform”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or platform features that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
Additionally when you register for an account, connect your shop (e.g., TikTok Shop), list products (if you are a supplier), utilize platform services, or attempt to use certain features on the Site, we collect certain information from you. This may include your name, business name, billing address, shipping address (for business purposes), payment information (e.g., credit card numbers for platform fees), email address, and phone number. We may also collect information related to your connected shops or product listings required for the platform to function. We refer to this information as “Account Information”(analogous to “Order Information” in a direct retail context).
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Account Information.
We use the Account Information that we collect generally to provide and manage the services offered through the Platform. This includes:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our users browse and interact with the Site, and to assess the success of our marketing and advertising campaigns targeting potential platform users).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we may use your Personal Information (primarily Device Information) to provide you with targeted advertisements or marketing communications about our platform services that we believe may be of interest to you.
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
If you are a resident of certain jurisdictions (such as the European Economic Area), you have specific rights regarding your personal information. Subject to applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information primarily to perform contracts we might have with you (e.g., providing platform services as per our Terms of Service) or otherwise to pursue our legitimate business interests listed above. Please also note that your information will be transferred outside of Europe, including to Canada and the United States, where our servers or service providers may be located.
When you register an account or otherwise provide Account Information through the Site, we will maintain your Account Information for our records as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements, unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint or exercise your rights, please contact us by e-mail at info@trendrop.ai.